Cesino Score FAQ — All your questions answered, right here

Yes, Cesino Score is strictly for users aged 18 and above. You will be required to provide your date of birth during registration. A national ID or proof of age may be requested during account verification. Creating an account as a minor is strictly prohibited.

No. Under Cesino Score rules, each person is allowed only one account. If multiple accounts are detected, all of them will be suspended and balances may be forfeited. This policy is strictly enforced to ensure fair gaming.

You can start playing right after registration. However, account verification (KYC) is required before making a withdrawal. You will need to submit a copy of your national ID or passport, and sometimes a bank statement. The process is generally completed within 24–48 hours.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and a reset OTP will be sent to you. Use the OTP to set a new password. The entire process takes under 3 minutes. Once your new password is set, you can log in immediately.

Entering the wrong password 5 times in a row will temporarily lock your account for 15 minutes. Wait 15 minutes and try again, or reset your password. If the issue persists, contact our 24/7 support team and they will resolve it promptly.

Go to Account Settings and find the 2FA option under the "Security" section. You can enable it via SMS or an Authenticator app. Once active, you'll need to verify an OTP every time you log in, keeping your account significantly more secure. We strongly recommend keeping this enabled.

Every bonus comes with specific wagering requirements. For example, "30x wagering" means you need to place bets totaling 30 times the bonus amount. Always read the terms carefully before accepting a bonus. Most slot games contribute 100% toward wagering, while some live games may contribute less.

During deposit, you will find a "Promo Code" box on the payment page. Enter your code there and the bonus will be added automatically. You can also enter a promo code at the time of registration. Once a deposit is completed, codes cannot be applied retroactively, so make sure to enter it beforehand.

Yes, accepting a bonus is entirely optional. At the time of deposit, you can select the "Deposit Without Bonus" option. If you choose not to take a bonus, you can withdraw your funds at any time with no wagering requirements. However, if you decline a bonus the first time, it cannot be reclaimed later.

The minimum deposit is generally BDT 500, and the maximum depends on your chosen payment method. bKash and Nagad have daily limits, while Bank Transfer allows larger amounts. Visit the payment options on the deposit page for exact limits.

Withdrawal processing times depend on your payment method:

• bKash / Nagad: Usually within 1–6 hours
• Rocket: Within 2–12 hours
• Bank Transfer: 1–3 Business Days

KYC verification must be completed before your first withdrawal. Once verified, future withdrawals will be processed faster.

Cesino Score does not charge any withdrawal fees. However, transaction fees from your payment gateway or bank may apply. bKash and Nagad typically have minimal charges. Check the payments page for the latest details.

First, wait 15–30 minutes as server delays can occasionally occur. If the funds still have not arrived, contact the support team with your transaction ID and a screenshot. Issues are typically resolved within 2–4 hours. Keep proof of your deposit for reference.

Yes, all games on Cesino Score are verified by independent auditing bodies. The RNG (Random Number Generator) is certified, ensuring every outcome is completely fair and random. Live games feature real dealers and are broadcast in real time, guaranteeing full transparency.

The RTP (Return to Player) on Cesino Score slots is generally between 94% and 98%. Each game's info page displays its RTP. A higher RTP means a better chance of returns for players over time. All RTP information is published with full transparency.

In the casino section click on the "Live Casino" tab. Choose your preferred table, place your minimum bet, and play in real time with a live dealer. For the best experience, use a stable internet connection and an up-to-date browser.

When installing an APK on Android, you need to allow installation from "Unknown sources". Go to Settings > Security > enable "Install from unknown sources". You can turn this setting off again after installation. If the issue persists, please contact our support team.

Yes, On the Cesino Score app The app includes everything available on the website. Play games, deposit, withdraw, claim bonuses, and access live support — all from the app. You'll also get exclusive app-only offers and push notifications.

Yes, Cesino Score takes responsible gaming very seriously. From your account settings, you can:

• You can set daily, weekly, or monthly deposit limits
• You can set a temporary or permanent self-exclusion
• You can set a limit on your bet amounts
• You can take a temporary break from your account for a set period

Learn More Responsible Gaming Page See details.